Industry insights / Audience

How well do you understand architects?

Architects are not simply an audience segment. For many building products, they are the decision-makers who must specify before a sale can occur.

Know the work behind the decision

Architects are coordinating design intent, evidence, regulation, programme, cost and risk. Supplier communication becomes more useful when it recognises those pressures and helps resolve them.

Replace assumptions with real questions

Test messages and information against what a practising specifier is likely to ask: Where can the product be used? What supports the claim? What changes across the range? What could introduce project risk?

Shape marketing around the audience

Understanding the specifier changes content priorities, website structure, campaign language and the support offered after an enquiry. That is why an architect’s viewpoint has direct marketing value.

This is general industry commentary. Project requirements and supporting evidence should always be checked for the specific application.

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